SAN ANTONIO –As the property and casualty insurance industry continues transforming its operations and technology, carriers increasingly seek ways to offset these investments with a more cost-effective claims-adjusting process without sacrificing quality, accuracy, or service.
In response, several well-known firms have joined forces under an overarching brand name, Claim Assist Solutions, including Allcat Claims Service, Colonial Claims, Lighthouse Claims Service, Parker Loss Consultants, Prestige Claims Service, and QA Claims. All are powered by Claim Assist Technologies (formerly Claim Assist), an end-to-end proprietary claim management software platform.
Claim Assist Solutions provides people, process, and technology to leading insurance carriers in the auto, property, flood, and complex and commercial claims industry through its more than 2,000 employees and independent adjuster network of 17,000 licensed contractors.
“While we’re introducing a new name, our focus within each company remains the same – be the provider of choice for all insurance adjusting needs with a complete set of tech-enabled insurance services that facilitate claims with total accuracy, speed, and quality, which in turn, provides valuable capacity back to the carrier,” said CEO, Sid Carr.
Companies within Claim Assist Solutions will continue to service clients separately; however, the companies will share best practices across human resources, finance, and administration while investing in technology to ensure the highest levels of client satisfaction.
The journey to this announcement began when Trive Capital, a Dallas-based private equity firm, and Valedor Partners, a Houston-based private investment firm, invested in Allcat Claims Service in 2022. From that transaction, Claim Assist Solutions was able to pursue additional growth investments of claim service companies.
“Coming under a common name, while maintaining existing brand identities, conveys all the capabilities we can offer across our platform,” said president, Ramon Lopez. “Together, we service six out of the top 10 P&C insurance carriers. From flood to commercial to your everyday auto or home claim, we can do it all and look forward to helping more clients in the future.”
About Claim Assist Solutions
Claim Assist Solutions is a national technology-focused claims adjusting firm comprised of: Allcat Claims Service, Colonial Claims Service, Lighthouse Claims Service, Parker Loss Consultants, Prestige Claims Service, and QA Claims. The company is powered by Claim Assist Technologies, a proprietary claims management software platform, to provide rapid and highly accurate claims processing through enhanced visibility and real-time communication. Claim Assist Solutions is committed to its brand promise to deliver the best service through high-quality claims handling that, in turn, provides valuable capacity back to the carrier. Operating out of nine locations, the company adjusts auto, property, flood and complex and commercial claims, with the support of its more than 2,000 full-time employees and independent adjuster network of ~17,000. For more information, visit www.claimassistsolutions.com.
Allcat Claims Service received the award during the WWP Corporate Partner Summit, an annual event where the nonprofit’s partners come together to network, learn more about WWP’s strategic priorities and share best practices. This recognition acknowledged the company’s creative efforts to bring together its vast network of employees and adjusters to raise awareness and funds to support WWP over the years.
“Allcat Claims Service has been a strong supporter of Wounded Warrior Project and their mission for more than a decade,” said Allcat Claims Services’ chief executive officer, Sid Carr. “We work with many veterans through the insurance claims process, but also proudly employ wounded warriors. We vowed never to forget their sacrifices and supporting WWP is integral to who we are – we both help individuals, families and communities recover after life changing circumstances.”
Since 2013, Allcat Claims Service has raised over $1.7 million through many efforts including holding silent auctions and fundraising via golf tournaments and participating in the WWP Carry Forward® 5K. In addition to this recognition, Allcat Claims Service previously received the Wounded Warrior Project Empowerment Award in 2020.
About Allcat Claims Service
Allcat Claims Service was formed in 2000 by a group of independent adjusters who believed there was a place in the claims industry for a fresh approach. The ownership believed the new ideas and experience each brought to the new company would provide unparalleled service to its clients. Allcat Claims Service places a premium on quality control, quality adjusters, and staying ahead of the technology changes. Most importantly, we pride ourselves on handling claims professionally and ethically. Allcat Claims Service can handle all insurance claims needs providing solutions for personal and commercial lines field inspections as well as end-to-end desk services for property, auto, flood and large loss claims. Our commitment to “Raising the Bar” has allowed us to grow our client and adjuster relationships over the years into something special. For more information on Allcat Claims Service, please visit www.allcatclaims.com.
